Contact Us

Contact Red Tongkat Ali Malaysia by email or WhatsApp about orders, shipping to the USA, brewing Tongkat Ali root slices, USDT payments or reship requests.

Write to us about an order, shipping times to the USA, how to brew the root slices, paying with USDT, or a reship request. Include your order number (if you have one) and your country so we can answer faster.

If an order arrives lost, damaged, unsealed, moldy or with the wrong item, send photos within 7 days of delivery and we will reship it free of charge. Because this is a food product, we cannot accept change-of-mind returns. We do not give medical advice; if you take medication or have a health condition, please speak with your doctor first.

Quick answers before you write

How fast do you reply? We answer orders and shipping questions personally by WhatsApp or email; WhatsApp is usually quickest. We are in Malaysia, so US customers may see replies arrive overnight US time.

Where do you ship? Mainly the United States, with tracked shipping included: 500g $119, 1kg $179, 2kg $289. See shipping and Buy in the USA.

What is Red Tongkat Ali? Dried Eurycoma longifolia root slices from Pahang, Malaysia, brewed as a herbal tea. Start with What is Tongkat Ali? or how to brew it.

Do you publish lab reports? Not for this product at the moment. Our testing status page explains exactly what we do and do not have.

Our products are food, not medicine, and have not been evaluated by the FDA. They are not intended to diagnose, treat, cure or prevent any disease.

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Frequently asked questions

How do I contact Red Tongkat Ali Malaysia?

Use the WhatsApp or email buttons on this page. Include your order number (if you have one) and your country so we can answer faster.

How fast do you reply?

We answer orders and shipping questions personally by WhatsApp or email; WhatsApp is usually quickest. We are in Malaysia, so replies to US customers may arrive overnight US time.

How long does shipping from Malaysia to the USA take?

Tracked delivery to the USA typically takes 10–28 days. This is an estimate, not a guarantee, and any US duties or taxes are the buyer’s responsibility.

What happens if my order arrives damaged or wrong?

Send photos within 7 days of delivery and we will reship lost, damaged, unsealed, moldy or wrong-item orders free of charge. As a food product, it cannot be returned for change of mind.

Can I pay for Red Tongkat Ali with USDT?

Yes. You can pay with USDT on the TRC20 network for 5% off, or by card, Apple Pay or Google Pay through Stripe.